Karenann Wortmann
15 hours ago
Used them back in February and honestly had a really great experience. They were professional, courteous, and didn’t try to overcharge me, which I appreciated. Everything was handled smoothly and they just made the whole process easy.

I’m actually using them again now for another leak, and their communication has been solid. My HOA has been pretty unresponsive, but they’ve stayed on top of things and kept me updated on their end, which has taken a lot of the stress off.

Overall just really reliable and easy to work with. I’d definitely recommend them.
Response from the owner:Thank you, Karenann! We're so glad to hear that you had a great experience with us and appreciate your kind words about our professionalism and communication. It's wonderful to know that we could help ease the stress of your situation. We look forward to assisting you again!
yesterday Steve came to fix my sink that was not draining and then starting leaking. He came in, checked it out with a camera let me know what he was going to do and gave me a price. That was 830am he was here for a few hours had to go up on the roof but got the drain unclogged and fixed the leak. Also kept everything clean ! Thanks Steve for a great job 😃👍

This company is great they are always the ones I call whenever I have a household issue
Response from the owner:Thank you, Annamarie! We're glad to hear Steve provided excellent service and resolved your sink issue. We appreciate your trust in us for your household needs!
Guy Romaniello
6 days ago
We had a new Trane HVAC system installed. Our technicians were James, Mo, & Matthew. They did a great job. They were professional and courteous. What impressed me the most was the attention to detail that they put into the installation project as well as the cleanliness of the work area. I highly recommend Vaughan Comfort Services for your HVAC and plumbing services. Thanks GuyR
Response from the owner:Thank you, Guy! We're glad to hear that James, Mo, and Matthew provided you with professional and courteous service. Your recommendation means a lot to us, and we appreciate your feedback on their attention to detail and cleanliness.
Anthony Fasy
2 weeks ago
The installers arrived on time, set up to keep the floors protected, explained the process and estimated completion time. They removed the old unit and disposed of it, installed the new unit and ensured everything worked properly, and cleaned up after all was completed. The price was very reasonable and communication with the office, installers and project manager was perfect. Several days after install we noticed an unfamiliar noise, contacted Vaughn who sent out the project manager who was able to identify the cause and resolve it. It was not an install or operational issue, and the resolution was quick and easy. Excellent customer service. Would highly recommend and will contact them again for HVAC needs.
Response from the owner:Thank you, Anthony, for your detailed review! We're glad to hear that our team, including Vaughn and the project manager, provided excellent service and resolved the issue quickly. Your recommendation means a lot to us, and we look forward to assisting you with any future HVAC needs!
Diane Howe
3 weeks ago
The Oscar goes to Vaughan Comfort Services! Thanks goes to David, Matt and their trainee Moe. We now have a professionally installed AC & heating system. First Class Job. Start to finish we were impressed with their work ethic and courtesy. The work site was left looking better than before the installation. David answered all our questions with patience and clarity. Thoroughly explained our new furnace, ac and new digital thermostat. Highly recommend Vaughan Comfort Services! Thank you! The Howes
Response from the owner:Thank you, Diane! We appreciate your kind words and are glad to hear that you had a great experience with David, Matt, and Moe. It's wonderful to know that you're happy with your new system and the care taken during the installation. Your recommendation means a lot to us!
Michael Fiume
3 weeks ago
Had old HVAC removed and New unit installed , Great,Clean Job
Response from the owner:Thanks so much for the 5 stars, Michael! Really glad you had a great experience!
robin barber
4 weeks ago
We had a pipe break on a Friday afternoon. Matt came and fixed the problem and did an amazing job. Super efficient and very nice. We would recommend Vaughan for all repairs.
Response from the owner:Thank you, Robin! We're glad to hear that Matt was able to efficiently resolve the issue and provide great service. Your recommendation means a lot to us!
Cecilia Sparks
1 month ago
New furnace/HVAC installation. Prompt service -excellent staff all around from Sales, scheduling, financing and installation.
Response from the owner:Thank you, Cecilia! We appreciate your kind words about our team's prompt service and excellent support throughout the entire process. Your satisfaction means a lot to us!
Mark Lay
1 month ago
Good installation job under adverse weather conditions.
Response from the owner:Thank you, Mark! We appreciate your recognition of the installation team's efforts, especially under challenging weather conditions. Your support means a lot to us!
Annemarie Cooke
2 months ago
I went right onto Google because I had no idea which plumber to select so many other plumbers closer geographically to where we Steve arrived here and under an hour assess the problem, used a motorized snake and heater to thaw out the hose and within an hour or two everything was fixed, and I was about to rewash the load of laundry that I had to put to the side when the tub wouldn’t drain all in all we were very pleased with the quality of work, the friendly professional attitude of Steve and the overall presentation of the truck which was tidy and cleaned; Steve’s level of knowledge which was high; and the amount of time it took to complete the repairs all in all a terrific job!
Response from the owner:Thank you, Annemarie, for your amazing review! We're glad to hear that Steve provided prompt and professional service, and it's wonderful that you were pleased with the quality of work. Your satisfaction means a lot to us!


“Highly Recommend! David and Matt’s team were extremely professional! Arrived right on time and finished the job sooner than expected. After the installation, they went over all the work that they completed, and I was amazed by all the smaller details they take into consideration. Hopefully I have no issues in the near future, but if and when I do, I’ll be giving them a call!”
- Matt D.

“My heater needed to be replaced due to a cracked heat exchanger. John came & did a thorough inspection & recommended replacement. Jeff came out the same day I requested service & gave me the information I needed to make a choice for replacement. Fully understanding my situation, Jeff sent Matt & Mike the very next morning to install my new heater. Thank you, Jeff, John, Mike & Matt. Couldn't have asked for better service!”

- Cindy T.

“Paul and I had terrific service from James and Mike! They were respectful of our time and home! Did the work in a fast and efficient manner!
Good guys!!!!”

- Connie H.

“Huge thanks to Matt Horton for his help today. He was right on time and made the repair process easy to understand. He was incredibly professional and mindful of keeping my home clean while he worked. It’s a relief to have the job done right by someone so courteous!”

- Eleanor K.

This is the 2nd time I’ve needed service at my home. Vaughn is not only, prompt but very professional and friendly with excellent communication. I highly recommend Vaughn!

-Pura V.

The Vaughan team was the right choice for converting my heating system from oil to gas. Friendly, timely, and knowledgeable. John, David, and James were great! They explained the new system and stayed until all testing was completed. I highly recommend them.

-J.R.

I was very pleased with the installation of a water heater at my residence. it was done in a timely and professional manner . The installation team was very courteous and answered my questions. The process of calling from estimate to completion was seamless.

-Sharon O.

Need HVAC and Plumbing Service?

Contact the experts at Vaughan Comfort Services.

Call us at 856-627-0303!