Henry Rodgers
1 day ago
Mikael, AJ and Doris are HIGHLY RECOMMENDED to do any installation or service calls. Exceptional work. Very knowledgeable about each system they installed. . Clean up was fast and quiet. All 3 were so professional in their approach to the work order. Each of them were very courteous and when it came time to go over the work they completed, they were extremely informative and took time to answer every question and even demonstrated the proper way to continue good maintenance. We are very pleased with the trio of Mikael, AJ and Doris. Exceptional work 👏
Response from the owner:Thank you, Henry, for your kind words! We're glad to hear that Mikael, AJ, and Doris provided you with exceptional service and thorough explanations. Your satisfaction means a lot to us!
Ron Klinger
1 day ago
Response from the owner:Thank you, Ron, for your feedback. We appreciate your support!
Response from the owner:Thank you, Danielle, for taking the time to leave a review! We appreciate your support and look forward to serving you again.
Guy Romaniello
2 days ago
We had our annual heater inspection by Matthew Hayes of Vaughan Comfort Services. Matt was professional and courteous. He took the time to answer all my questions. I highly recommend Vaughan Comfort Services. Thanks GuyR
Response from the owner:Thank you, Guy! We're glad to hear that James, Mo, and Matthew provided you with professional and courteous service. Your recommendation means a lot to us, and we appreciate your feedback on their attention to detail and cleanliness.
nancy elliott
1 week ago
Response from the owner:Thank you, Nancy, for taking the time to leave a review! Your support means a lot to us.
Robert Metzger
1 week ago
Your staff was exceptionally professional and respectful of my home. They did an excellent job replacing my venting, and thoroughly explaining, in detail, what was replaced.
Response from the owner:Thank you, Robert! We appreciate your kind words about our staff's professionalism and the thorough job they did with your venting. Your satisfaction means a lot to us!
Alex Walker
1 week ago
Quality installation, pricey system Pricey service. I increased my service plan expecting to get more done and I think less time was spent on the system than last time for about twice the price. Reduced my service back to original plan and technician was great!
Response from the owner:Good Afternoon Mr. Walker, Thank you very much for providing your feedback! We are absolutely committed to providing quality service with upfront pricing. I’m so sorry to hear that your most recent service call did not meet your expectations. I’ve spoken with your technician and he informed me that all tasks we completed as promised and your system was operating like a champ! I’ve emailed over a task list for your most recent inspection. With the plus plan you enjoy additional benefits including $20 off overtime diagnostic, priority service, $25 per year in loyalty credits, additional tune-up tasks and 1 year price protection. In regards to pricing, we try to be as competitive as possible. We pride ourselves on our technicians expertise and are committed to providing continuing education to ensure quality performance. If you wish to talk further about your most recent experience or would like to express any additional concerns, I would welcome the conversation. We love hearing from our customers, especially if they feel we can improve in any way. Thank you for your business! - Sincerely, Jes Vaughan
Joan Stevens
2 weeks ago
Matt was efficient and very informative as to the details of the repair. Excellent service
Response from the owner:Thank you, Joan! We're glad to hear that Matt provided you with efficient and informative service. Your satisfaction means a lot to us!
charles butrim
2 weeks ago
guy got here on time was friendly explained everything didn't leave a mess and explained how the therostat worked
Response from the owner:Thank you, Charles! We appreciate your feedback and are glad to hear that our team provided friendly and thorough service. Your satisfaction is important to us!
Anthony Fillari
3 weeks ago
My tech Matt was here right on time. He was very cordial and knowledgeable. Matt explained what he had done and left everything cleaned up and ready to go. Vaughan is a great company who I have used for years. I highly recommend them!
Response from the owner:Hi Anthony! Thank you so much for taking the time to leave us a positive rating!


“Seasonal maintenance was performed on 2 air conditioning systems and one boiler system in our home. The Vaughan service technician, Alton, was on time, courteous, competent, and customer focused. This is the second time he has done work here representing Vaughan Comfort Services and both times left me feeling the same way Very Pleased.”

- Paul B.

“We had a gas leak in some difficult to reach pipes. Vaughan came promptly, located the leak and repaired it same day. Great communication and professional service. Highly recommend.”

- Bob F.

“I had my routine maintenance on my gas furnace and had technician Alton. He was very knowledgeable and friendly. He was very mindful of our property and appliances. He explained exactly what he did and my concerns. My whole experience was excellent starting with my conversation with Stephanie who made sure my concerns were addressed immediately on the same day.”

- Marlene B.

“Always very satisfied with your service and will continue to use in the future. Joe was wonderful and very efficient. I akso left a review on Google.”

- Pat H.

“Our system was completely down during one of our heat waves. Vaughn offered us the use of two window units at no additional cost as we scheduled the installation of the new unit. When staff arrived to install they were timely and placed protection on our hardwood floors. They were courteous both days here. There was a problem whic necessitated them staying longer than normal business hours. A part was needed and we were kept advised as to when it would arrive and when it would be installed. Overall we are well pleased with our experience.”

- Doris E.

“Always on time, have never been let down (20+) years a customer. ALL office staff very helpful! Service Tech(s) are great! Stephen took care of replacing my water heater today (how do you do it)….GREAT, GREAT,GREAT!!!”

- Barbara K.

Need HVAC and Plumbing Service?

Contact the experts at Vaughan Comfort Services.

Call us at 856-627-0303!